Getty Images British people are fed up with ‘overly complicated’ internet and phone security measures, a study has found. More than three quarters of 2,000 UK adults polled by researchers do not see the point of what they believe are 'unnecessary' procedures. Six out of ten are annoyed by the need for elaborate passwords featuring a mix of numbers, symbols and capital letters. Around half are sick of having to answer ‘endless’ security questions whenever they call customer service departments. Forty-three per cent are fed-up with the faff of two-step verification and seven in 10 are frustrated by Captcha codes – as they tend to feature illegible words. Commissioned by global analytics company FICO, the research also found almost two thirds think there are simply too many security measures nowadays. Gabriel Hopkins, a vice president for fraud solutions at FICO, said: “Consumers may be happy their bank is protecting them from fraud, but they’re n...
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